Responsibility and scope
We map the environment and agree which systems, people and locations the service covers. We include any specialist suppliers in the plan.
IT as a service
We set up and run your IT as one service: network, PCs, Microsoft 365, servers and security. Much of the set-up is automated, so you are up and running quickly and everything is built to the same standard. You pay per user and per device each month, with no large investment up front.
Connect, Workspace and Secure
The parts can be bought separately or together.
Connect
Network and firewall at every site where you work. We set it up, monitor it and run it.
How Connect worksWorkspace
PC or Mac, Microsoft 365 and support for every employee. A fixed price per user.
How Workspace worksSecure
Security services as you need them: round-the-clock monitoring, email security, training and server backup.
How Secure worksWhat is included when we take full responsibility
Day-to-day operations
We coordinate support, administration and maintenance with processes based on ITIL, and set up reporting, escalation and reviews.
Protection and recovery
We identify the data and systems that matter most. Together with you, we set the requirements for protection, backup and recovery – and for how recovery is tested.
Planned improvements
We keep a shared list of changes and priorities, and separate the ongoing service from projects that need their own scope and budget.
Defence in depth
No single product stops everything, so we build in layers: segmentation, identity protection, device management, email filtering, security monitoring and backups kept offline.
Common questions
Can you take over all our IT, and how quickly?
Yes. How quickly depends on the scope. We have taken on several customers at short notice, when they had an acute problem and needed help.
Do we need to replace everything?
No. We begin with an inventory and the work the environment must support. The plan identifies what can stay, what needs attention and any unsupported components.
Do we have to buy Secure?
No. Secure is optional, and we recommend its services as you need them. Connect and Workspace have security built in from the start. The network has zones and a firewall. Every PC and Mac is encrypted, every account has MFA, and email and files are copied to a separate backup.
Can we retain existing suppliers?
Yes, where the delivery arrangements support it. We define interfaces, ownership and escalation so the service does not create gaps between suppliers.
How is pricing structured?
Per user for Workspace and for user-based parts such as secure access (SASE). Per device for Wi-Fi, switches and physical firewalls. No prices online; you get a written quote.
Is there a minimum term?
No. Connect, Workspace and Secure have no minimum term.
Can we reach you outside office hours?
Yes, when on-call is part of your agreement. Then you reach us around the clock on a number we give you with the agreement.
What does the monthly price cover?
It covers routine operations, support within the agreed hours and the parts you choose. Projects outside the service get their own scope and budget, agreed before they start.
Contact
Tell us how you work today, and we will show you what IT as a service would look like for you.