Virtualisation and hosts
Hypervisors, storage and host hardware planned, documented and maintained. Rebuild procedures written down and tested.
Server operations & data centre Operation of servers that stay on site or in a data centre, and that need to work with the cloud.
Production systems, line-of-business applications and data that must be kept in-house stay on site. We keep them updated, monitored and documented, with backup that has been tested. We agree in advance who is responsible for what.
Mistakes we often see
Updates that wait
Nobody owns the maintenance window, and known vulnerabilities stay open for months.
Servers nobody can rebuild
The set-up exists only in one person’s head. When the machine fails, so does the plan.
Capacity problems found by accident
The disk fills up, memory runs short, and people experience it as slow systems.
Cloud and local pulling apart
Sign-in, backup and network set up separately on each side. The seams are where things go wrong.
What we do
Patching and lifecycle
Agreed maintenance windows, tested updates and a lifecycle plan for operating systems and hardware, so replacements are scheduled in good time.
Monitoring and capacity
Availability, performance and capacity watched with clear thresholds. Trends reviewed with you before they become incidents.
Sign-in and access
Sign-in and administrator access in order, on site and in the cloud. Administrator access separated, logged and reviewed.
On site and cloud together
The boundary between local systems and Azure or Microsoft 365 defined on purpose: identity, connectivity, backup and operation considered together.
Tested recovery
Server recovery planned with the backup architecture, and restore exercises that show how long recovery actually takes.
Backup & recoveryCommon questions
Do we have to move everything to the cloud?
No. We place each workload where it belongs and document why. Systems that should stay local are run properly, not treated as legacy.
Can you take over an existing environment?
Yes. We start with a documented review of what runs today, its dependencies and its risks. Then we agree what changes, what stays and who is responsible for each part.
How does this relate to IT as a service?
In IT as a service, we run the servers along with the rest of your IT. If you have your own IT department, we deliver the same work alongside it, as a defined service or a project.
See also
Contact
Tell us what runs today, and we will look at it together.