Identity and access
One account per person, protected with multi-factor authentication and conditional access. Rights come from the role, so joining, changing roles and leaving follow the same checklist.
Microsoft 365 & devices Identity, devices and Microsoft 365 set up as one environment, and kept in order as people join, change roles and leave.
For offices, sites and people on the move, with or without an IT team of your own. Bought as a defined service, or delivered as Workspace, part of IT as a service.
What is included
Devices ready on day one
Computers and mobiles enrolled in central device management and set up automatically: applications, updates, encryption and protection in place at first sign-in, and a plan for replacement.
Teams, files and email in order
Teams, files and email set up around how your business is organised: a sharing model people understand, retention that follows your rules, and licences that match each role.
Where to get help
Support hours, scope and priorities agreed in writing, so people know who to ask and what happens next. Nothing depends on the one colleague who happens to know.
A working example
A new project engineer starts at 08:00.
Without a managed workplace
The laptop is ordered late and arrives blank. Someone shares a password by email, copies a colleague’s access rights and forwards the Teams links. For three weeks small requests trickle in: a missing licence, a folder nobody can find, a printer that only works from one machine.
With a managed workplace
The account and rights are created from the role the week before. The laptop arrives sealed and configures itself at first sign-in, including multi-factor authentication. Files, Teams and email are where the role needs them. When someone leaves, the same list runs in reverse.
Engineering workloads
CAD, project files and heavy applications change the requirements.
We look first at the actual workflow: workstation performance, file access, application dependencies and recovery. We work with your engineers and IT team to understand those requirements before recommending a platform: on site, in Azure or a mix of the two.
Discuss the infrastructure
How it is run
- 01
Mapping
People, roles, devices and sites, and the applications each role depends on.
- 02
Set-up
Identity, the device baseline and the Microsoft 365 structure, documented as we go.
- 03
Changes and reviews
Changes run through the joiner, mover and leaver process. Licences and devices are reviewed with you regularly.
Common questions
Do we have to replace our computers?
Not necessarily. We check whether the existing machines run a current, supported operating system and can be enrolled in central management. What passes stays; what does not gets a replacement date.
How would a change of provider work?
With a transition plan that sets out what moves, who is involved and when. Existing suppliers stay in the plan where that makes sense, and nothing changes before the plan is agreed.
Is this the same as Workspace?
The same expertise, in a different form. Workspace delivers it as part of IT as a service. This page describes it as a defined service, with or without an IT team of your own.
See also
Contact
Tell us about the people, systems and places you need to support.